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Call Receiver Information Sheet

Please read this page completely. If you determine you still wish to apply for a position with Valley Communications, click the link at the bottom of the page, to fill out our online application.

Valley Com’s testing requires that you successfully complete each individual phase of the testing process in order to continue on. If you do not pass the multitask test, the written test or video test you may retest after 90 days. None of the skills tests will be given more than 3 times.

The testing process consists of:

IMPORTANT: EFFECTIVE MAY 1, 2003 a typing certificate from a school or employment agency will be required before the Valley Communications Center testing process is scheduled. The certificate must state that the applicant typed at least 40 net words per minute. The certificate must not be more than a year old.
Click here for a list of organizations that will provide a typing certificate.
A multitasking audio test.
A written test, which is a timed test.
A video based skills test.
Preliminary interview.
A psychological examination.
An extensive background investigation, including a computerized voice stress analysis (CVSA)
If the above steps are successfully completed the applicant may be invited to an interview.
If the candidate is offered a position they will then have a physical examination and drug test. If for any reason the applicant fails the physical examination or drug test the job offer will be withdrawn.

Testing Process Time Line

To successfully complete each step in the process may take several months.

Application Requirements

Applicant must be 18 years of age or older on date of hire.
Must have a high school education or equivalent.
A $10.00 (Ten Dollar) non-refundable testing fee is required upon arrival to test. Payment can be made with a personal check, money order, or cashiers check. Applicants may request an indigent waiver if necessary.

Monthly Pay Scale for Call Receivers and Dispatchers

Call Receivers: $3,424.77 - $4,091.47

Dispatchers: $4,103.72 - $4,772.65

Insurance

Presently medical coverage is offered through either Regence Health Care or Group Health; Dental Coverage is offered through Washington Dental Service and Vision Care through VSP.

Training

An initial training period of approximately 8-10 weeks will be provided.

Failure to pass tests at 80% during initial training class will result in termination from the program. Testing and evaluations will be done on a regularly scheduled basis.

Valley Communications is an Equal Opportunity Employer.