Employees in the Spotlight - Valley Communications Center
Two employees of Valley Communications Center, the regional 9-1-1 center serving south King County, were honored for their outstanding public service by the Association of Public Safety Communications Officials, Inc. (APCO)
Assistant Director Mark Morgan, a 19 year veteran, was bestowed the Senior Member designation by the Association. The Executive Committee of the Washington Chapter of APCO made the nomination to APCO’s Board of Officers who approved it at their annual meeting in Las Vegas in August.
The President of the Washington Chapter of APCO, Mary Allen, noted Morgan’s achievements as a Team Leader for the Technical Advisory Program (TAP) and the Chapter. He has also been there through the years as a member of the Chapter’s Executive Committee, first Chapter Treasurer for over 5 years and later as President in 2004/2005.
Training Manager Yvonne Carslay, a 22 year veteran, was honored for her work maintaining the center’s Training Certification. In 2006, Valley Communications Center’s Training Program was the first Public Safety Answering Point (PSAP) in the country to be recognized by APCO as having achieved compliance in meeting or exceeding APCO International’s Project 33 Revised Minimum Training Standards for Public Safety Telecommunicators. The standards outline the minimum training requirements of operational personnel assigned to any public safety communications function. In August 2009 Valley Communications Center’s Training Program was awarded Project 33 recertification, having demonstrated continued compliance with rigorous training standards. There are currently no mandated national standards in place, so certification is voluntary.
“Mark and Yvonne are dedicated professionals whose contributions assure our center remains a leader in public-safety communications”, said Director Steve Reinke.
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